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FAQ

-What if I need to make an order change?

If you would like to change your order after you receive a confirmation, send us a message as soon as possible at orders@olphactorycandles.com. Please include your order number (OPHC-????). We can usually change an order within a few hours. However, once the item has been fulfilled it is ready for shipment.

  

-Do you offer custom/private label scents?

No, at this time we only sell our own supremely scented line of candles.

 

-Do you offer bulk discounts on events or gifts orders?

Yes, if you would like to order a minimum of 25 pieces of one size/scent. Please email us at info@olphactorycandles.com for info on bulk orders.