Returns and Exchanges
RETURNS and EXCHANGES
OLPHACTORY CANDLES provide stellar customer service. After your order has been placed, our team inspects and carefully prepares your purchase for shipment within 1-3 business days. We will include a gift note if requested. Please leave a message in the order notes at checkout for your personalized gift note(s).
ALL PURCHASES ARE FINAL. CANDLES BROKEN OR DAMAGED IN TRANSIT WILL BE HANDLED ON A CASE-BY-CASE BASIS. THE CUSTOMER WILL BE RESPONSIBLE FOR RETURN SHIPPING.
Please contact us at email@example.com for assistance.